Basic Function
Serves as the Project Manager and key contact for the Chief of Police (COP) for various department projects, initiatives and other special projects assigned by the Chief. Maintains all project information including current status of projects, milestones, issues, scheduling, board office request and other external request. Maintains contact with the COP’s direct reports and subject matter experts as needed. Uses discretion in a broad area of responsibilities as identified below balancing among multiple priorities. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.
Responsibilities And Specific Duties
- Responsible for serving as key contact for the COP within the department on various projects and initiatives.
- Responsible for coordination of special projects that require input and cooperation of multiple departments to ensure that objectives are met, and appropriate staff is informed of targets and goals.
- Responsible for coordinating the development and management of a database or tracking mechanism for all department projects and requested items/tasks with status and close out of each including project dates and item due dates.
- Responsible for the tracking, follow-up and reporting of activities and inquiries requested.
- Maintains lines of communication and supports the interaction and flow of business between the COP and department staff, as well as other METRO departments.
- Maintains continuity of department projects and initiatives by documenting and communicating needed actions to COP and respective project teams.
- Collaborates with subject matter experts and project managers to maintain project life span data and provides support of various projects from beginning to final approval.
- Follows up with changes and delays as needed with the COP and appropriate staff.
- Attends meetings, provides summaries of key discussion items, publishes action items with corresponding responsibility assignments for tracking of follow-through and completion.
- Coordinates with internal department leads to review and update the annual goals and objectives of the COP for reporting to the President & CEO.
- Assist in gathering information to make executive decisions and to respond appropriately to questions and requests.
- Responsible for assisting in the completion of follow-up actions on critical priorities and commitments.
- Coordinates with internal staff on the preparation of various documents and assessments for decisions, initiatives, campaigns, and programs warranting the COP's guidance, direction and/or approval.
- Coordinates, assists, and provides guidance as needed in preparation of internal and external presentations.
- Serves as the Board Office department liaison for the COP to collect, review, modify, and submit board related items on behalf of the department.
- Communicates relevant Board Office information (deadlines, meetings, expectations, requests, etc.) to the COP’s direct reports for handling or delegation.
- Ensures interdepartmental due dates and review meetings are scheduled with the COP and internal staff for the department's monthly board and committee agenda items.
- Maintains list of active board items (briefings and actions) for the COP and works with the COP’s direct reports to see these items to completion.
- Attends all board related meetings or arranges a back-up.
- Provides excellent customer service to METRO internal and external customers.
- Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency’s Public Transportation Agency Safety Plan (PTASP).
- Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
- Performs other job-related duties as assigned.
Pay Range: $76,200 - $100,000
Education Requirement
High School Diploma or GED is required. Bachelor’s degree in business administration, Public Administration or related degree preferred.
Years & Experience Required
Minimum of six (6) years of administrative/project management experience. Minimum of five (5) years of work experience in the field of policing or criminal justice and/or former law enforcement professionals is preferred.
Knowledge & Skills Required
Advanced understanding of a police department and law enforcement practices preferred. Ability to function in a rapidly changing working environment. Excellent writing skills, effective communication (written and verbal) skills. Strong organizational and time management skills. Analytical skills with the ability to exercise sound judgement and problem resolution. Ability to coordinate, obtain and compile information from various departments and levels of management. General knowledge of Microsoft Office suite; Access, Outlook, Excel, Word and PowerPoint.
This position requires a background check. Common disqualifiers include, but are not limited to:
- Class A or Felony conviction or court-ordered supervision or probation regardless of date of conviction.
- Class B conviction or court-ordered supervision or probation within the past 10 years.
Additional Information
The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
